help
Delivery, returns, sizing and the questions we hear most. Can't find it? Get in touch.
shipping
Standard delivery takes 2 to 4 working days and costs S$8. It's free on orders over S$150.
Orders placed before 12pm on a working day leave our studio the same day. You'll get a tracking link by email when your order ships.
We don't ship internationally yet. Leave your email in the newsletter form and we'll tell you when we do.
returns
You can return unworn pieces with their tags attached within 30 days of delivery. Returns are free.
- Email us with your order number and the pieces you're returning.
- We'll send a prepaid return label.
- We refund to your original payment method within 5 working days of receiving the return.
For hygiene reasons, bras and leggings must be unworn and in their original packaging. Pieces bought with a final-sale discount can be exchanged but not refunded.
size guide
Helios is cut close to the body on Asian proportions, so many people take one size down from most Western brands. Measurements are body measurements in centimetres.
| Size | Chest | Waist | Hip | Inseam (leggings) |
|---|---|---|---|---|
| XS | 76–80 | 60–64 | 84–88 | 63 |
| S | 81–86 | 65–69 | 89–93 | 64 |
| M | 87–92 | 70–75 | 94–99 | 65 |
| L | 93–99 | 76–82 | 100–106 | 66 |
| XL | 100–107 | 83–90 | 107–114 | 67 |
between sizes?
For leggings, bras and tanks, size down for a closer fit. For tees, pants and outerwear, size up for a relaxed fit. If you're unsure, ask us: tell us your height and usual size and we'll suggest one.
faq
How do I pay?
Checkout runs on HitPay, so you can pay with PayNow or any major card. We never see or store your card details.
Can I use more than one discount code?
One code per order. Codes can't be applied after an order is placed.
Can I change or cancel my order?
Email us within an hour of ordering and we'll do our best. Once an order has shipped, you can return it instead.
Will you restock sold-out pieces?
Sometimes, but not always: we make small runs. Use "Notify me" on the product page to hear if it comes back.
How should I wash Helios pieces?
Wash cold, line dry and skip fabric softener. Each product page has its own care notes.